Consulting & Training
Grow Your Team. Strengthen Your Sales Engine.
Specialist consulting and training designed for lead conversion excellence
At SydSen Leadworx, we go beyond lead management—we help you build the internal capability to drive results. Our consulting and training programmes equip your team with the processes, tools, and skills to convert more leads, more often.
From call scripting and objection handling to lead routing and KPI dashboards, our approach is practical, immersive, and customised to your context. Whether you’re launching a team, scaling operations, or fine-tuning performance, we provide the clarity and coaching to accelerate growth.
Where We Add Value
Conversion Consulting with a Training Edge
We align people, process, and technology for better outcomes
Lead Process Design
We design and optimise the full lead lifecycle—from capture and routing to follow-up and closure.
Sales Call Training
Live coaching and recordings focused on script delivery, tone, objection handling, and closing techniques.
Lead Quality Feedback Loops
We create structured channels for agents, managers, and marketing to share insights that improve lead quality over time.
KPI Setup & Coaching
We define key sales metrics and train managers to monitor, analyse, and act on performance data.
Onboarding Playbooks
Custom SOPs, scripts, and playbooks that help new agents ramp up faster and perform with consistency.
System Training
Training on CRMs, lead platforms, and dashboards to ensure your team gets full value from your tech stack.
FAQ
Consulting & Training at SydSen Leadworx
How we support internal teams to own their lead performance
Perfect for call centre teams, in-house sales consultants, marketing managers, and any function involved in lead generation, conversion, or reporting.
Yes. Every session is tailored to your brand, offering, and lead journey—whether inbound, outbound, or blended.
We offer both. Sessions can be delivered onsite across South Africa and the Middle East, or remotely via live virtual classrooms with follow-up materials.
Absolutely. We provide training for Leadworx and integrated third-party systems, including admin and reporting walkthroughs.
Yes. We offer pre- and post-training assessments, as well as certificates of completion to support compliance and HR records.
We begin with a discovery session, audit your lead funnel and volumes, identify friction points, and deliver a clear roadmap with coaching embedded.
Ready to work with us?
Discover how SydSen Group can help you business reach its full potential.
